HELP
Support
Introsia support is available at support@introsia.com. We normally respond within three business days.
Assessment, profile, and decision-guide help
Tell us which page you were using, approximately when the issue occurred, and what you expected to happen.
Billing and refunds
For a payment, access, duplicate-charge, or refund question, email support@introsia.com from the address used at checkout and include the PayPal order or transaction ID if available. Never send a full card number, CVV, or payment password.
Privacy and security
For a privacy request or a suspected security issue, use the same support address and put “Privacy” or “Security” in the subject line so the request can be prioritized.
Rights and content requests
To report material that you believe infringes your rights, identify the relevant page or content, explain the basis of your request, and provide a reliable way for us to reply.